Privacy Policy
Last updated: January 1, 2025
1. Introduction
Zynvio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-invoicing, EDI, and CRM services.
2. Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Business information (company name, tax ID, address)
- Account credentials
- Payment information
Usage Information
- Log data (IP address, browser type, access times)
- Device information
- Usage patterns and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process invoices and business documents
- Ensure VeriFactu compliance with Spanish tax authorities
- Communicate with you about your account
- Improve our services
- Comply with legal obligations
4. Data Storage and Security
Your data is stored on secure servers located in the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing
We may share your information with:
- Spanish Tax Agency (AEAT) for VeriFactu compliance
- Service providers who assist in our operations
- Legal authorities when required by law
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
7. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at:
Email: privacy@zynvio.com